Bathrooms don't give up overnight. They deteriorate slowly, and it's easy to get used to the dripping tap, the grubby grout, or the shower that takes three minutes to warm up.

It's the second question most people ask, right after "how much will it cost?" - and for good reason.

It's the first question almost everyone asks - and understandably so. A new bathroom is a significant investment, and knowing what to expect before you start is half the battle.